8 questions that ensure technology needs are met while at a hotel
You arrive at your hotel and pull out your smartphone. After an incredibly long sign-in process, you connect to the Internet. It works fine in the hallway but not in your room, so you go to the business center to check email and print tickets to tonight’s show. The center is packed, so you head back to your room to wait. Meanwhile, your kids are trying to stream a movie and the Internet connection is slow.
Both business and leisure travelers rely on technology to stay connected and streamline to-do’s. However, poor Wi-Fi and minimal tech-focused amenities leave many travelers disappointed. That’s why before booking a hotel, you should always ask questions to ensure you get as much out of your technology while travelling as you do while at home.
Ask these eight questions to make sure your technology needs are met while staying at any hotel, no matter how many devices you plan to use.
Is the room suited for technology?
Whether new or remodeled, modern hotels should feature room designs that support technology. For example, ask about easy access to outlets and charging stations while you’re in the room to ensure you can plug in your phone, charge your tablet and use your computer all at the same time.
How reliable is the Internet?
Fast, reliable Internet is critical for anyone traveling for business or pleasure. When you stay at IHG hotels, you can feel confident you get superior Internet service. IHG Connect provides advanced Wi-Fi technology with increased bandwidth to meet the demand and volume needs of guests.
What is the login process?
Lengthy login processes are a hassle, especially if you’re connecting multiple devices. Some hotels offer streamlined methods which is a big time-saver. Want to log in just once? IHG Rewards Club members log in and then they’ll be recognized and automatically connected at every IHG Connect-enabled hotel.
How secure is the Wi-Fi network?
Most hotels today offer Wi-Fi to guests, but it might not be a secure network. To ensure private information stays private, only stay at hotels with a private and secure Internet connection for guests.
Is there an extra cost for Wi-Fi?
Some hotels charge extra for fast Internet access. Ask about costs and look into membership perks that wave these fees. For example, IHG Rewards Club members receive free Wi-Fi at all IHG properties.
What is available at the business center?
A good hotel will have a business center available to all guests. Inquire as to what is included at the center to ensure your needs are met. Printers, fax machines, computers and a variety of outlets should be available.
What are the hours of the business center?
Ask about the hours of the business center so you know you’re covered, whether you need to book a last-minute reservation to the city’s hottest attraction or print out that big report for tomorrow’s presentation.
Are meeting spaces available?
For business travelers, impromptu meeting spaces are great for quick meetups or when you want to get out of your room for a change of scenery. For more formal gatherings, ask the hotel about the availability of meeting planners who can assist in organizing the technology needs of large groups of people and corporate events.
Keep your technology moving as fast as you do by asking these questions now. That way your hotel stay will be that much more enjoyable, comfortable and productive.
